The products manufactured by Suzhou Yuanda Commercial Products Co., Ltd. including medium duty pallet racking are profit-makers. We cooperate with the leading raw material suppliers and conduct a first-hand observation of the materials to ensure quality. Then we design a specific procedure for incoming material inspection, ensuring the inspections are carried out in accordance with standards.
Yuanda branded products stand steadily in the market at affordable prices, therefore satisfied customers continue to buy from us. These products have superior market influence, creating huge profit value for customers. They are well praised in many exhibitions and product promotion conferences. We keep interacting with our customers and seeking feedback for our products in order to boost the retention rate.
We put quality first when it comes to the service. The average response time, transaction score, and other factors, to a large extent, reflect the quality of the service. To achieve high quality, we hired senior customer service specialists who are skilled at replying customers in an efficient way. We invite experts to give lectures on how to communicate and better serve customers. We make it a regular thing, which proves to be right that we have been getting great reviews and higher scores from the data collected from Yuanda.